Privacy Policy

Privacy Policy for SeesanTV.net

We are staunchly committed to protecting and meticulously safeguarding your personal information through stringent privacy controls and transparent processing practices, maintaining the highest standards of data protection across our platform.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.

We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, streaming preferences, viewing duration, bandwidth usage, and device identifiers. This information is collected through automated logging systems, cookies, and analytics tools and may include content preference tracking, viewing history analysis, and bandwidth optimization data. The source of this data is our analytics software and user activity monitoring systems. We process this information for several important purposes, including service optimization, content recommendation refinement, technical issue resolution, and usage pattern analysis, which enables us to improve streaming quality, personalize content delivery, and enhance user experience. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes name, email address, telephone number, billing information, subscription status, payment history, and account preferences. This information is collected through registration forms, subscription processes, and account updates and may include payment verification, subscription management, and communication preferences. The source of this data is direct user input during account creation and management. We process this information for several important purposes, including subscription management, payment processing, service delivery, and account security, which enables us to provide access to content, manage subscriptions, and ensure account protection. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes username, profile picture, content preferences, watchlist items, viewing history, and language preferences. This information is collected through profile customization, content interaction, and preference settings and may include personalized playlists, favorite shows, and content ratings. The source of this data is your direct input and interaction with our platform. We process this information for several important purposes, including content personalization, recommendation optimization, user experience enhancement, and service customization, which enables us to deliver tailored content, improve recommendations, and enhance platform engagement. The legal basis for this processing is our legitimate interests in providing personalized services and improving user experience.

Your Rights:

Right to Access: You have the right to request and receive a copy of all personal data we hold about you. This includes the ability to verify the data we process, understand how we use it, and confirm its accuracy. To exercise this right, you can submit a formal request through our dedicated privacy portal or contact our data protection team directly at [email protected]. We will respond within 30 days and may require government-issued identification, proof of address, and account verification details to verify your identity.

Right to Rectification: You have the right to request corrections or updates to any inaccurate or incomplete personal data we hold about you. This includes the ability to update contact information, correct account details, and modify profile information. To exercise this right, you can access your account settings or submit a formal correction request through our support system. We will process your request within 15 days and may require account password verification, email confirmation, and specific detail validation to verify your identity.

Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected. This includes the ability to delete your account, remove viewing history, and erase profile information. To exercise this right, you can initiate an account deletion request through your account settings or contact our privacy team directly. We will process your request within 30 days and may require account password, email verification, and identity confirmation to verify your identity.

Right to Restrict Processing: You have the right to limit how we use your personal data in specific circumstances, such as when you contest its accuracy or object to its processing. This includes the ability to pause data collection, limit data usage, and temporarily suspend processing. To exercise this right, you can submit a processing restriction request through our privacy portal. We will respond within 15 days and may require account verification, written confirmation, and specific processing details to verify your identity.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another service provider. This includes the ability to export viewing history, download profile information, and transfer account data. To exercise this right, you can request a data export through our account management system. We will process your request within 30 days and may require two-factor authentication, account ownership verification, and specific format preferences to verify your identity.Data Collection and Processing

We process Service Data which includes account credentials, user profiles, viewing history, and subscription details. This processing involves automated collection, storage, and analysis, enabling us to provide personalized streaming services and content recommendations. For example, in the context of news, this includes tracking preferred news categories and viewing patterns. The legal basis for this processing is legitimate interests and contract fulfillment, specifically to deliver our streaming services and maintain service quality.

We process Technical Data which includes device information, IP addresses, browser types, and network data. This processing involves automated logging, analysis, and performance optimization, enabling us to ensure optimal streaming quality and service reliability. For example, in the context of news, this includes adapting video quality based on connection speed. The legal basis for this processing is legitimate interests, specifically to maintain service functionality and security.

We process Communication Data which includes email correspondence, support tickets, and chat interactions. This processing involves storage, analysis, and response management, enabling us to provide customer support and service updates. For example, in the context of news, this includes handling content-related inquiries and technical support requests. The legal basis for this processing is legitimate interests and consent, specifically to maintain effective communication channels.

We process Transaction Data which includes payment information, subscription history, and billing details. This processing involves secure payment processing, subscription management, and financial record-keeping, enabling us to manage subscriptions and process payments. For example, in the context of news, this includes processing premium content subscriptions. The legal basis for this processing is contract fulfillment and legal obligations, specifically to maintain accurate financial records.

We process Preference Data which includes content preferences, language settings, and notification preferences. This processing involves preference tracking and personalization algorithms, enabling us to customize content delivery and user experience. For example, in the context of news, this includes tailoring news feeds to user interests. The legal basis for this processing is legitimate interests and consent, specifically to enhance user experience.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Data Processing Agreements, and Privacy Shield certifications. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by GDPR standards, ISO 27001, and local data protection laws, ensuring compliance with international privacy regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of active account plus 24 months after closure for legal compliance
Usage Data: Retained for 12 months to improve service quality and content recommendations
Transaction Records: Retained for 7 years to comply with financial regulations
Communication History: Retained for 36 months to maintain service continuity
Technical Logs: Retained for 6 months for security and performance optimization

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for SeesanTV.net

Essential cookies serve critical functions for our streaming platform’s basic operations. These cookies process authentication data, session information, and technical parameters to enable seamless content delivery. For example, they maintain your login status while streaming Thai dramas and ensure uninterrupted playback of live TV content.

Essential cookies are fundamental to website functionality. These cookies manage user authentication, maintain security protocols, and ensure technical stability during streaming sessions. We use them specifically for:
– User authentication during live streaming
– Security measures to protect content access
– Basic site operations and playback functions
– Session management for continuous viewing
– Technical stability during content delivery

Functional cookies enhance your experience by remembering your preferences. They enable:
– Language preferences for Thai and international viewers
– Region-specific content recommendations
– User interface customization for streaming layouts
– Feature optimization for different devices
– Personalized settings for content categories

Analytics cookies help us understand user behavior. They collect information about:
– Page interactions with streaming content
– Navigation patterns across show categories
– Feature usage in our media player
– Session duration for different content types
– User preferences for programming genres

Performance cookies assess and improve website operation by:
– Monitoring streaming speed and quality
– Identifying technical issues in content delivery
– Optimizing video and audio delivery
– Analyzing user experience during playback
– Tracking system performance for live broadcasts

Cookie Management

You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings

GDPR Compliance

For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency

CCPA Compliance

California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information

COPPA Compliance

Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights

Updates and Changes

Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring

Contact Information

For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for seesantv.net and covers all associated services within the news industry.